At Delta Dream Hotel, we aim to keep our booking and refund process clear and fair. This Refund Policy explains how refunds are handled for reservations and services.
- Eligibility for Refund
Refunds are applicable only for bookings that are canceled within the allowed time frame as mentioned at the time of reservation. Bookings canceled after the allowed period or no shows may not be eligible for a refund. - Cancellation and Charges
Any applicable cancellation charges will be deducted before processing the refund. The amount refunded depends on the timing of cancellation and the terms agreed during booking. - Processing Time
Eligible refunds will be processed after verification of booking details. The amount may take a few working days to reflect in your original payment method, depending on your bank or payment provider. - Mode of Refund
Refunds will be issued through the same mode of payment used at the time of booking unless stated otherwise. - Non Refundable Bookings
Certain promotional or discounted bookings may be non refundable. Guests are advised to review booking terms carefully before confirming their reservation. - Modifications Instead of Refund
In some cases, booking modifications or rescheduling may be offered instead of a refund, subject to availability and hotel policies. - Service Related Issues
If you face any issue during your stay, we encourage you to report it immediately to our staff so it can be resolved promptly. Refund requests related to service concerns will be reviewed on a case by case basis. - Updates to Policy
Delta Dream Hotel reserves the right to update this Refund Policy when required. Any changes will be reflected on this page. - Contact Us
For any questions regarding refunds, you can contact Delta Dream Hotel through the contact details provided on our website.